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Fonds consists of fourteen series: 1) Records relating to Administration and Finance, 1967-2012, 2) Records of the United Church Publishing House, 1967-2010, 3) Records of the Retail and Distribution Department/United Church Resource Distribution, 1986-2010, 4) Records of the Graphics and Print Department, 1975-2001, 5) Records relating to Resource Coordination, 1990-2012, 6) Records relating to Publicity, Education and Information, 1969-2016, 7) Records relating to Communication Education, 1968-1997, 8) Records of the Committee on Education for Mission and Stewardship/Department of Education for Mission, 1926-1997, 9) Records relating to Regional/Conference Relations, 1967-1980, 10) Records relating to Special Projects, 1968-1982, 11) Records of the Department of Audio Visuals, 1962-1974, 12) Records of the Department of Broadcasting, 1942-1978, 13) Records of the Department of Media Services and Media Resources, 1948-2007, 14) Records relating to Website Management, 1997-2013.

Subseries contains communication documents produced by the Division 1969-2016. Documents include Communiques/News Releases/Press Releases; Clippings; Daily Blues; General Council Communications; Press re Residential Schools; and Profiles.

The Department of Press and Information originated in the Board of Information and Stewardship, and became part of the Division of Communication in 1968. This Department was the liaison between the Church and the news media. It also produced several publications for distribution within the Church including editorial work on Mandate, Unchurched Editorials (a series distributed to Canadian publications on behalf of the Board of Evangelism and Social Service and later the Division of Mission in Canada), Words to Live By, Profiles (biographical sketches of church workers) and News/News Releases. The Department also played a role in developing communications awareness among church employees through presentations and seminars. In 1972 The Department changed its name to News Services, and in 1982 it was renamed News and Public Relations.

In 1985 the Statistics and Information Office was transferred from General Council to the Division of Communication’s Department of Finance and Administration as part of a new Information Services Unit. This unit also took over the News and Public Relations functions. The unit was also responsible for producing the General Council Record of Proceedings, the United Church of Canada Yearbook, and press releases by the publicist. The position of Publicist was first created in 1987. The position was held by Mary-Frances Denis from 1987-2017 however the title changed various times through subsequent departmental changes. Marketing was never an official part of her job description but there were de facto marketing elements due to the public image impact that media relations involves.

In 1989, Information Service Unit functions were transferred to a new Department of Education and Information. The Department combined Information Services (from the Department of Finance and Administration) with Mission Education, Interpretation, and AVEL (from the Department of Media Services), and also absorbed the responsibility of the Publicist.

In the 1996 the responsibilities of the Department of Education and Information, including publicity and statics, were transferred to the Public Relations and Information Unit in the Division of Communication’s General Secretaries Office. That unit became a part of the Public Relations and Marketing Cluster in 1999. After the re-organization of General Council administrative units in 2001, the responsibility of publicity was moved from the Division of Communication to the General Council Support and Services Unit under the new position of Communications Officer. When the Office of the Moderator and General Secretary was created in 2003, the position became a part of that unit.

Under another re-organization in 2005, the Communications Officer position was moved to the newly created Resources, Production and Distribution Unit (formerly the Division of Communication). In 2010 the Resources, Production and Distribution Unit was re-named Communications, and the position title was changed to Manager, Public Relations and Information.

Fonds contains nine series: 1) Correspondence of the Director of Press and Information/News Services/News and Public Relations 1973-1982; 2) Office Files, 1969-2012; 3) Records re Editorial Work, 1972-1981; 4) Records re Communication Education Work, 1976-1979; 5) Records of the Information Services Unit, 1970-1988; 6) Records of the Publicist and Antecedent Positions, 1986-2008; 7) Records of the Department of Education and Information, 1975-2000; 8) Records of the Public Relations and Information Unit, 1996-1998; 9) Communication Documents, 1969-2016.

Subseries contains the records of Web Services Manager Bill Gillard and include screen shots of web pages that are not archived electronically 1997-2013.

The position of Website Manager was established 1998 under the Divisions’ General Secretary’s Office Planning and Administration. The role was created to help establish the United Church website. In 1999 the role became its own entity separate from the above office and after 2002 additional staff were involved including a Web Production Specialist, Web Designer, Web Producer, Web Developer, Web Content Strategist, and Digital Camera Strategist. From creating the United Church’s website the work evolved in all website creation for all General Council work. The staff managed day to activities involving the websites as well as the contributing to the vision and formation of the sites. The Website Manager is also responsible for the IT Steering Group which oversees the Church’s statistics and as well as social media.

Series contains one subseries: 1) Records of the Web Services Manager, 1997-2013.

From its inception in 1968 the Division of Communication has been overseen by an Executive and a Secretary, later termed the General Secretary and Executive Minister. The Secretary and succeeding roles were the heads of the Division, and the Executive were responsible for communicating with other Division Secretaries as well as counterparts in other denominations. The Division Executive was comprised of members elected to that role by their Conference (1 per) and others elected according to function (such as Chair, Vice-chair, Committee/Taskforce Chairs etc.) by the General Council. The Executives were also responsible for setting policy and overall direction for the work to be carried out in the program units and by the staff of the Division. The Department of Finance and Administration was established in 1985 with responsibility for all of the accounting and budgeting within the Division. The department dissolved in 1993 and the work was adopted by the General Secretary’s office in 1994.

Series contains eight subseries: 1) Minutes, 1967-1999, 2) Reports, 1968-1990, 3) Correspondence, 1968-1983, 4) Financial Records, 1968-1998, 5) Office Files, 1967-2001, 6) Records of thee General Secretaries, 1968-2008, 7) Records of the Division Management Team, 1991-1998, 8) Records of the Communications Group, 2008-2012.

Before the creation of the Resource Coordinators work area, there were no resource coordinating functions within Communications or across the Church House. The Division of Communication and the Division of Mission in Canada had editors. These divisions were the largest resource producers. They worked on specific tasks and resources, like magazines and books, and did not share work or coordinate work. All the divisions used the services of Communications in terms of graphic design, and video and website design. The divisions (other than DMC and the Division of Communication) may have hired writers or possibly editors, but in general the material was not edited. And staff people in all the units (many of whom did not have communication backgrounds) had to decide first what kind of medium they wanted to produce (video, print, web) and then go to the appropriate staff person in Communications. In 2002, the work area of Resource Coordination was created. Resource Coordinating staff were liaisons with the General Council Units to provide professional advice about producing resources and to shepherd resources through the production process, which included editing, graphic design and web posting. Often the resource coordinator edited the resources (for print or Web) from their assigned units, or if they couldn't, ensured that they were edited by another resource coordinator or a freelancer.

Series contains three subseries: 1) Records of the Resource Planning Group and Print Resources Steering Group, 1990-1996, 2) Records of the Senior Editors, 1996-2012, 3) Records of the Resources Coordinators, 2003-2010.

The role of Senior Editor was created in 2002 as part of Resource Coordination. Rebekah Chevalier held the position from 2002 until 2015. The Senior Editor was the manager of the resource coordinators. They were responsible for overseeing the processes involved in resource coordination, namely, editing, proofreading, and reviewing graphic layouts.

Subseries contains the records of Rebekah Chevalier pertaining to her work on coordinating mission resources via the Mission Theme Task Group 1996-2012.

The purpose of the Communications Group was to galvanize people with communications responsibilities from units within the General Council Office, in order to implement a strategic communications program for the GCO. The goal was to create a simple, consistent, collaborative, efficient, and effective program. The General Council Secretary assigned the responsibility to develop and manage the communication to the Executive Minister of the Communications. The Communications Group focused on corporate communication tools that were produced to inform while the Publishing Group focused on resources produced to animate a program (See Series 2).

Subseries contains minutes and correspondence of the Communications Group 2008-2012.

Subseries contains circulars, procedures, memos, briefs and subject files kept by the various offices responsible for publicity, education and information 1969-2012.

The Publishing Group was formed to focus on resources produced to animate a program. Specifically the Executive looked over book proposals and approved them, and then managed and oversaw the subsequent work.

Subseries contains minutes, correspondence, proposals and accompanying documents of the Publishing Group 1996-2010.

The Resource Coordinators where responsible for coordinating the production of GCO print and audio visual materials. The coordinator’s role involves advertising, liaising between resource production staff and staff from initiating units, tracking resources through stages of production, and liaising with marketing staff to help units create marketing strategies. The Resource Coordinators reported to the Senior Editor.

Subseries contains the files of Resource Coordinator Aaron Gallegos 2003-2010.

Series contains the files of the General Secretaries of the Division 1968-2008.

The position of Publicist was first created in 1987 and was under the Department of Finance and Administration of the Division of Communication. The position was held by Mary-Frances Denis from 1987-2017 though the title changed various times. In 1989, the position was moved to the Department of Education and Information (still under the Division). In 1996, the position title changed to Manager, Public Relations and Information Unit. In 1999 the position of Manager, Public Relations and Information became a part of the Public Relations and Marketing Cluster of the Division of Communication. After the re-organization of General Council administrative units in 2001, the position of Communications Officer was created and became a part of the General Council Support and Services Unit. When the Office of the Moderator and General Secretary was created in 2003, the position became a part of that unit. Under another re-organization in 2005, the Communications Officer position was moved to the newly created Resources, Production and Distribution Unit. In 2010 the Resources, Production and Distribution Unit was re-named Communications, and the position title was changed to Manager, Public Relations and Information.

Subseries contains the records of Mary Francis-Denis in her various positions relating to publicity. Files include her correspondence and notes 1986-2008.

Berkeley Studios opened in 1956 at the site of the former Berkeley Street United Church in Toronto, and was housed there for 40 years. The building provided a dedicated facility for photographs, film and film strips, recordings and radio and TV production that aided all Church Departments in promoting the work of the United Church.

Berkeley Studios was initially formed under the Audio-Visual and Radio and Television Units of the Board of Information and Stewardship, at its inception in 1956 (authorized by the Sixteenth General Council). In 1968, Berkeley Studios became a part of the newly created Division of Communication, an amalgamation of the Board of Publication, and most operations of the Board of Information.

In the 1970s, a re-organization within the Division of Communication occurred. In 1973, Berkeley Studios became a part of the Department of Media Services, which was established as a result of the union of the Audio-Visual Resources and Broadcasting and the Communication Education units; its goal was to educate Church members in the use of communications media.

In the 1980s reorganization of the Division of Communication continued. In 1983, the Department of Media Resources/Services was established by adding the Education for Mission function. Thus, Berkeley Studios, AVEL, the Audio Visual Consultant and the mission interpretation and education programme became components of this new Department. In 1984, the Department of Media Services and Education for Mission were amalgamated to form the Department of Media Resources. Participating in inter-church and interfaith associations, its biggest challenge by 1988 was Vision TV, the interfaith religious television network in Canada.

With restructuring and the office move to 3250 Bloor Street West in 1995. Berkeley Studio which housed both the broadcast and educational/resource video teams moved as part of the Division of Communication's overall move to the new premises. In the wake of the 2001 restructuring when the divisional structure was eliminated, Berkeley became part of the Resource Production and Distribution (RPD) Unit. In 2007, Berkeley Studio was closed and its broadcasting relationship with Vision TV ended. A small video edit suite was maintained by a producer and renamed the Multimedia Unit as part of RPD. That exists today within the Communications Unit.

Subseries consists of records of the Berkeley Studio Manager, and later of the Studio Administrator. Subseries includes files regarding production data, correspondence relating to personnel, and programmes produced at Berkeley Studio, and records of committees.

The Television and Film Unit and its predecessor body, the Department of Broadcasting, produced television materials as well as children's programming.The Unit was housed at Berkeley Studios. United Church Television was created to produce programing for public broadcast on a network. Most of the content was shown on Vision TV but there were a few co-productions with CBC and some relationships with European broadcasters. The other stream of work for the unit were the productions done for other Division’s of the Church. They were distributed through AVEL. The Unit was also a participant in Religious Television Associates, an interdenominational production group and produced various material in partnership with RTA. In addition it worked on or produced several film projects on human rights, development, and subjects related to priorities of other Divisions of the Church. The Unit also took responsibility for work in the field of cable television. One of the priorities after 1986 was the production of "Spirit Connection," a weekly half-hour television programme seen on Vision TV, the interfaith network.

Subseries consists of correspondence with other Divisions of the Church, interdenominational and international bodies and with Canadian broadcasting regulators; production files for films, television and radio; and miscellaneous files. Includes correspondence, legal agreements and contracts of Religious Television Associates.

Resources Centres were hubs for the distribution of United Church produced material. The Resource Distribution Department and UCRD worked with Presbytery and Conference resource centres and outlets across Canada to deliver a comprehensive range of United Church and other recommended resources, bringing information, advice and resource access to church members. Under the umbrella of Resources Centres were Book Rooms: retail outlets overseen by the Conferences and Presbyteries. AVEL outlets were also under this umbrella offering free AV resources to Conferences. At some point some AVEL Outlets began to sell resources in order to counteract a lack of funding.

Subseries contains records relating to the various types of Resource Centres which included administrative groups like the Retail Distribution Branch Managers, the Resource Centre Administrative Task Group, the Book Room Branch Managers, and the Retail Operations Management Team. Files and subsequent arrangement reflect the type of resources centres including Presbytery Resource Centres, Book Rooms and AVEL outlets

The Department of Media Services and later Media Resources participated in interchurch and interfaith broadcasting throughout it’s history, adopting this area of work from it’s predecessor the Department of Broadcasting. In the early years the Department was a participant in Interchurch Broadcasting and later Interchurch Communications: a channel for main-line Christian denominations. Later the Department was involved in Vistion TV and interfaith network for religious programming developed from a call for application from the CRTC.

Subseries consists of ICB and Interchurch Communications Committee minutes, reports, and correspondence as well as United Church correspondence with other participating denominations, and reports on cable television projects. Also included are files on Between Ourselves, a radio show produced by ICB, and records pertaining to the formation and operation of the Canada Interfaith Faith Network and Vision TV.

Series contains office files concerning: Computers, Software and Websites; Division Events; Historical Documents; Inter-church Correspondence; Manuals, Policies and Guides; Objectives and Organizational Structure; Personnel and Job Descriptions; and Records Management and Archives 1967-2001.

With financial restructuring in the early 1990s, the United Church Publishing House was sectioned into two departments: the Department of Publishing and the Department of Retail and Distribution. The Publishing Department was further divided between two categories which mirrored the new financial divisions: mission and service. The mission area was considered to be venture publishing while service publishing referred to the production of resources for GC Divisions

Subseries contains publishing project files which include planning documents, copyright and agreement contracts, documents re printing and correspondence 1986-2001. Subseries is arranged by area of work mission and service as well as general publishing projects which cannot be places under ether work area.